Last Updated: July 22, 2026
At Ayzoora ([https://ayzoora.com](https://ayzoora.com)), operated by Muntasir Lab LLC ("Company", "we", "us", or "our"), we strive to provide high-quality SaaS tools and digital solutions. This Refund and Cancellation Policy outlines the rules and procedures governing subscription cancellations, fee payments, and refund requests for our services.
By subscribing to or purchasing any service on [https://ayzoora.com](https://ayzoora.com), you agree to the terms outlined in this policy.
1. Corporate & Contact Details
Legal Entity: Muntasir Lab LLC
Product Brand: Ayzoora
Website: [https://ayzoora.com](https://ayzoora.com)
Support Email: [email protected]
Support Phone: +1 (720) 860-0466
2. Subscription Cancellation Policy
You are free to cancel your Ayzoora subscription at any time. We aim to make the cancellation process simple and transparent.
How to Cancel: You can cancel your subscription directly through your self-service account dashboard under the Billing / Settings tab, or by sending a cancellation request email to [email protected] from your registered email address.
Effective Date of Cancellation: When you cancel your subscription, the cancellation will take effect at the end of your current active billing cycle (monthly or annual).
Continued Access: You will retain full access to the Ayzoora platform and its features through the remainder of the billing period you have already paid for. No further automatic charges will occur after cancellation.
3. Refund Policy
Because Ayzoora provides immediate access to cloud-based software, infrastructure resources, and automated digital tools upon subscription activation, our general policy is as follows:
A. Free Trial / Testing Period (If Applicable):
If a free trial or promotional access is offered, users are encouraged to test and evaluate the software during that period prior to being charged.
B. Monthly Subscriptions:
Non-Refundable Recurring Charges: Monthly subscription payments are non-refundable once processed. We do not offer prorated refunds for partial usage, unused features, or mid-cycle cancellations.
C. Annual Subscriptions:
14-Day Refund Window: For annual plans, you may request a full refund within 14 calendar days of the initial purchase or annual renewal date if you are unsatisfied with the service.
Requests made after 14 days from the charge date are strictly non-refundable.
D. Technical Issues & Exceptional Circumstances:
If you experience a severe technical fault or extended system outage caused entirely by our platform that prevents you from using the service, please contact support at [email protected]. We evaluate exceptional refund requests on a case-by-case basis at our sole discretion.
4. Chargebacks and Payment Disputes
We strongly encourage customers to contact our support team at [email protected] or call us at +1 (720) 860-0466 to resolve any billing inquiries, unrecognized charges, or service concerns before initiating a chargeback or payment dispute with their bank or credit card issuer.
Unwarranted chargebacks or fraudulent dispute filings may result in the immediate suspension or termination of your account, along with blacklisting from future purchases across our platforms.
5. Billing & Statement Descriptor
All charges and subscription payments are processed securely via Stripe. Charges will appear on your bank or credit card statement under the descriptor: AYZOORA or MUNTASIRLAB* AYZOORA.
6. Policy Updates
We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted immediately on this page ([https://ayzoora.com/refund-policy](https://ayzoora.com/refund-policy)). Continued use of the Ayzoora platform following any updates constitutes acceptance of the modified policy.
7. Contact Customer Support
For any questions regarding cancellations, refunds, or billing inquiries, please reach out to us:
Company Name: Muntasir Lab LLC
Product: Ayzoora
Support Email: [email protected]
Support Phone: +1 (720) 860-0466
Website: [https://ayzoora.com](https://ayzoora.com)